Privacy Policy

At Innovative Computing International, Inc., we value your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you interact with our website, products, services, and browser extensions (including the IC9 AI Assistant). By using our services or visiting our website, you agree to the practices outlined in this policy.

Contact Information: When you fill out forms on our website, we may collect your name, email address, phone number, company name, and other details you provide.

Service Data: Information related to your inquiries, project requirements, or services rendered.

Technical Data: IP address, browser type, and device info collected via cookies or analytics tools.

API Key (IC9 AI Assistant): Your OpenAI API key is stored locally in your browser. We do not collect or access it.

We use the information we collect to:

• Respond to inquiries and deliver requested services
• Improve our website, services, and customer experience
• Send occasional updates or newsletters (if you opt in)
• Analyze site performance and detect issues

We do not sell, rent, or trade your personal information to third parties.

We implement industry-standard safeguards, including:

• Encrypted communication via HTTPS
• Role-based internal access control
• Secure storage of customer contact data

The IC9 AI Assistant extension processes selected text directly via OpenAI's API using your own API key. No personal data is transmitted to us.

We may share data only when:

• Required by law or legal process
• Necessary to protect rights, users, or the public
• Using trusted third-party vendors under confidentiality agreements

You have the right to:

• Access your data
• Request correction or deletion
• Opt out of marketing communications

To exercise your rights, contact us at support@ic9systems.com

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

We may update this policy. Changes will be posted here with a new effective date. Continued use of our services means you accept the revised policy.